PRIVACY POLICY

1. PERSONAL DATA PROTECTION NOTICE

1.1 This Personal Data Protection Notice (“Privacy Policy”) governs the manner in which GRACEMEDIC SDN BHD (Company No. 879030 A) (“the Company”) collects, uses, maintains and discloses information collected from users of the platform “system.hanna.com.my”. This personal data protection notice applies when the user accesses the platform and/or applies to access the Company’s services and products.

1.2 The Company and/or its affiliates’ collects information about the users and uses the information to assist the user apply for the Company’s services and products, including but not limited to entering into a contract with the Company. This policy describes how the user’s information is collected and used with respect to personal information.

2. SCOPE OF THIS POLICY

2.1 This policy applies to information the Company collects on the platform. The Company is not responsible for the data use practices of advertisement network and/or other service providers with whom the Company works with to provide users personalised services, or those who access the user’s information on site or through other applications which are not controlled by the Company.

3. INFORMATION COLLECTED

3.1 The following is a list of information which the Company may collect:

(a) name;
(b) age;
(c) NRIC details;
(d) address;
(e) credit card details;
(f) bank’s account details;
(g) date of birth;
(h) e-mail address;
(i) telephone number.

3.2 The above list is not exhaustive and the Company may require the user to provide additional information from time to time. However, if sensitive personal data is required, the Company will seek for explicit consent from the user before collecting the same.

4. HOW COLLECTED INFORMATION IS USED

4.1 The Company uses the information collected for the purposes of providing users the services and/or materials provided by the Company for, either for the user itself or for the user’s representative, whichever is applicable.

4.2 It is obligatory for the user to provide to the Company information requested by the Company, failing which the Company will not provide the services applied for by the user.

5. DISCLOSURE

5.1 The Company will not, without the user’s consent, disclose to other parties the information provided by the user, unless it is necessary by law to do so and/or it is in the interest of the public to do so.

5.2 The Company strives to provide a safe and secure environment by attempting to prevent unauthorised and/or accidental access to the Company’s database, however, the Company cannot guarantee that unauthorised parties will not gain access to our database despite efforts by the Company to prevent it from happening.

6. RIGHTS OF THE USER

6.1 The Company stores the information provided in its database. The user may review, update or delete the personal information provided at any time by accessing the user’s account with the Company. Upon the user’s deletion of their account with the Company, the Company will not retain the information for longer than necessary.

7. ACCEPTANCE OF PRIVACY POLICY

7.1 By using this platform and/or applying for an account with the Company via this platform, the user signifies their acceptance of this policy. If the user does not agree to the contents of the privacy policy, the user is not to use the platform and/or the Company’s services.

8. CONTACT US

8.1 If the user has any question regarding this privacy policy and/or dealing with the site, the user may contact the Company at:-

Person-in-Charge: Oh Kim Huat
Contact No.: +6016-663 1630
E-mail address: [email protected]